Novenas App Support

How do I create an account?

You can sign in using your Apple ID, Google account, or create an account with your email address.

How do I reset my password?

On the sign-in screen, tap "Forgot Password" and enter your email address. You'll receive a link to reset your password.

Can I use the app on multiple devices?

Yes! Sign in with the same account on any device to sync your progress.

How do I restore my purchase?

Go to Settings and tap "Restore Purchases." Make sure you're signed in with the same Apple ID or Google account used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed through your device:

• iOS: Settings → Apple ID → Subscriptions → Novenas
• Android: Google Play Store → Menu → Subscriptions → Novenas

I was charged but don't have access

Try restoring your purchases in Settings. If the issue persists, contact us with your purchase receipt.

How do novena reminders work?

When you start a novena, you can set a daily reminder time. You'll receive a notification each day to continue your prayer.

Can I pray multiple novenas at once?

Yes, you can have multiple novenas in progress simultaneously.

How do I change the app language?

Go to Settings and select your preferred language (English or Spanish).